Information We Collect
Personal Information: When you book a safari, fill out our contact form, or inquire about our services, we may collect your name, email address, phone number, passport details (for hunting permits), and payment information.
Non-Personal Information: We may collect data such as your IP address, browser type, device information, and website usage patterns to improve our services.
Booking Details: Information related to your safari preferences, such as package selection, travel dates, and species targeted, is collected to tailor your experience.
How We Use Your Information
To process and confirm your safari bookings, including arranging hunting permits and transfers.
To communicate with you about your booking, answer inquiries, or provide updates about Sitanga Safaris.
To personalize your experience, ensuring your safari aligns with your preferences.
To analyze website usage and improve our services, using aggregated, non-identifiable data.
To comply with legal obligations, such as Zambian wildlife regulations or tax requirements.
How We Share Your Information
We share your personal information with trusted third parties only when necessary, such as:
Zambian wildlife authorities for hunting permits.
Payment processors to securely handle transactions.
Travel partners for airport transfers or accommodations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
All third parties we work with are required to protect your data in accordance with this policy.
Data Storage and Security
Your information is stored on secure servers with industry-standard encryption and access controls.
We retain personal information only for as long as necessary to fulfill your booking, comply with legal requirements, or resolve disputes.
While we take all reasonable measures to protect your data, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Your Rights
You have the right to access, update, or request deletion of your personal information by contacting us at info@sitangasafaris.com
You may opt out of receiving promotional emails by following the unsubscribe instructions in our communications.
If you are in a region with specific data protection laws (e.g., GDPR for EU residents), you may have additional rights, such as requesting a copy of your data or restricting its use. Contact us for details.
Cookies and Tracking
Our website may use cookies to improve user experience, track site performance, and remember your preferences (e.g., language settings).
You can disable cookies through your browser settings, but this may affect website functionality.
We use analytics tools to collect non-personal data about site usage, which helps us enhance our services.
Third-Party Links
Our website may include links to third-party sites (e.g., booking agents or travel partners). We are not responsible for their privacy practices. Please review their policies before sharing personal information.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately.
International Data Transfers
As a Zambia-based company, your data may be processed in countries outside your residence, including Zambia and other jurisdictions. We ensure compliance with applicable data protection laws for all transfers.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Updates will be posted on this page, and we will notify you of significant changes via email or website notice.
The latest policy applies to all interactions with Sitanga Safaris.
